Webshop logistics: reduce your logistics expenses

Scalable webshop logistics for SMEs and large companies, which takes the logistics burden off your shoulders. While you focus on the development of your company, we will assemble and deliver the packages to your customers in a flash.

Webshop logistics with Complexpress

With 18 years of professional experience, we help you reduce your expenses, save time for your store, and take the burden of logistics off your shoulders. If you choose the service of Complexpress, we guarantee error-free fulfillment of the order, thorough inventory management, and discounted domestic and international shipping fees. Whether it’s about order management, package delivery, order picking or storage, our team will help you professionally and skillfully in everything!

Why should you choose us?

Customer-centric approach

Thanks to our customer-oriented approach, our services are tailored exactly to your needs.

Guarantee

Unique 100% money back guarantee.

Scalability

Scalable webshop logistics for small and large companies.

Global parcel delivery

With our courier service, you can send parcels domestically and internationally.

Flexible price offer

We can give you a price quote starting from 3-5 package quantities per day.

Transparent pricing

There are no hidden costs, no seasonal extra fees, plus pallet and shelf fees.

Qualifications

Our expertise is also proven by international certifications: Dun & Bradstreet and Bisnode AAA, Opten A+, Coface Excellent.

Wide range of services

You can also use our service separately: if you only need packaging or delivery, we can still help.

Advantages of outsourced webshop logistics

You can increase your income

Say goodbye to warehouse rents and overhead costs.

You save time

Instead of packaging, introduce new products or respond to customer reviews.

You save resources

There is no need to employ packaging staff.

Parcel delivery in expert hands

The logistics will be taken over by professionals who are more efficient and faster.

Cheaper shipping rates

As a fulfillment company, we can provide delivery at a cheaper price.

There are no extra software fees

As part of our service, we introduce our own warehouse management system.

More informed decisions

You can see the entire process, for which we also provide data and reports.

What does the Complexpress service offer you?

Trust the conscientious work of reliable hands for the entire logistics background of your online store!

We not only receive the goods, but also deliver them to our warehouse so that you don’t have to worry about this anymore. We store, sort and pack your products. We take over all administration involving invoicing and other documents with reliable precision. We handle all orders coming to your online store, label the packages and deliver them. Our cash on delivery service also includes a cash on delivery guarantee service that is unique on the market.

We provide returns management, which also includes the return of undeliverable packages, receipt in the warehouse, and restocking. If you choose our digitized logistics service, you can continuously monitor all processes in real time using our online system.

With us, you will always be the first, so you have the opportunity to keep in touch. We are also ready to answer your questions and unique needs!

Webshop logistics step by step

Delivery of goods to our warehouse (4PL)

If you work with us, you don't even have to worry about delivery to our warehouse. Just tell us where to pick up your product, and we will pick it up there with the help of our collection trucks as part of our 4PL service. Take advantage of the convenience of our 4PL (4th Party Logistics) service, even when purchasing goods abroad!

Revenue

Once it has arrived in our warehouse, we will take your products into stock. In such cases, we identify them with a barcode or QR code, and then, using our system, place your products on a shelf or pallet according to your needs.

Billing and documents

We pay special attention to the authentication of various accompanying documents (such as invoices, delivery notes, other documents) and the return of the processed documents to the client. That's why we take 100% responsibility! With us, the signed document always contains the date, the recipient's name, and the addressee's company stamp.
Of course, if you require it, other documents besides the invoice can be included in the packages (coupons, vouchers, flyers, extra items, product samples, etc.), the placement of which is guaranteed.

Delivery

Your parcels will be delivered domestically the next day after receiving the order. Since the customer experience (which is the basis of the long-term success of all webshops) is extremely important to us, therefore, unlike domestic fulfillment and 4PL service providers, we also provide alternative package delivery outside of working hours. At around 4,000 points across the country, we make it possible for customers to pick up the ordered products at the time most convenient for them.

Return goods

Handling returns is not the most pleasant moment of webshop sales. But this can also be done smoothly and professionally, which is guaranteed to benefit your online store. With the help of our webshop logistics service and our uniquely developed application, we manage and supervise all logistics activities related to the already sold product and its undeliverable handling

Webshop logistics FAQ

What does Complexpress webshop logistics offer me?

You can rest assured that the entire logistics background of your online store is in good hands: we not only receive the goods, but also deliver them to our warehouse. We store, sort and pack them. We take over all administration involving invoicing and other documents with reliable precision. We handle all orders coming to your online store, label the packages and deliver them. If necessary, we also handle cash on delivery and returns.

Which webshop logistics service is right for me?

From our more than five types of services, we help you choose the solution that will be the most perfect for your online store. However, for this we need to know your needs and goals. Before you decide, take part in a consultation with our logistics expert, who will plan the most suitable option for you based on your products, the size of your webshop and your logistics budget. Contact us!

I recently launched my webshop, is it worth outsourcing the logistics?

Yes. Outsourcing packaging and delivery does not depend on size. In our logistics center, we undertake to make your logistics processes more cost-effective from just 3-5 packages per day. It is worth entrusting the logistics to experts as soon as possible, so that after launching the webshop you can save a lot of time, resources and energy, which you can spend on the development of your business and sales. Last but not least, if the packages arrive on time and safely, your customers will be satisfied.

I don't have thousands of products, should I ask for an offer?

Efficient webshop logistics does not depend on the number of products. Our partners include online stores with tens of thousands and a few dozen products, who successfully take on the challenges of parcel delivery with our help. It is already worth asking for our free quotation from a minimum of 5 packages per day.

Where can I track my sales?

In our StoreLog logistics software, you can see the order path from preparation to invoicing to delivery. You can also create reports from the program, e.g. about which of your products sell out the fastest, etc.

I have a warehouse, can I use the services?

Yes. Our webshop logistics solutions also work if you supplement your existing system with, for example, an integrable logistics software, a courier service (at a cheaper package price), or even product delivery. If you are only interested in partial services, our logistics expert will help coordinate the processes!